Medica Hellas

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Case Study for Medica Hellas

Case Study: March – August 2023 vs March – August 2022 Medica Hellas is active in retail and wholesale, serving all your human needs, equipment, and consumables for medical offices, clinics, and hospitals.

We succeeded

INTRODUCTION

New integrated departments for aesthetic products, medical supplies, and equipment for nursing and medical facilities, home care device rentals

THE CHALLENGE

The challenge

Medica Hellas, with the primary goal of increasing awareness, but also sales and overall revenue for its e-shop, turned to GIM in search of strategies that would help achieve these goals.

Services

  • Google & Meta Ads
  • Klaviyo (flows)
  • SEO
  • Consulting για νέες εμπορικές ενέργειες

THE SOLUTION

The method

After several actions, we conducted an analysis and concluded that the strongest and most profitable aspect of the customer’s entire product range was professional equipment.

  • We observed significant competition in the industry.
  • We defined the basic seasonality. >We recognized our client’s competitive advantage, which was a wide variety of the industry’s best-known brands for professional equipment, stable prices, prompt service, and delivery.
  • As ROAS increased, we gradually increased the budget to cover more impressions and reinforce new actions.
  • Through consulting, we proposed new actions, one of which was a raffle for users who completed at least one purchase, thus increasing awareness, traffic, and purchases.
  • At GIM, taking advantage of the increase in site traffic and advertising, we placed additional emphasis on remarketing and, in combination with additional actions, we managed to achieve an increase in loyalty.
  • Klaviyo was used with the “abandoned cart” flow, as well as informative newsletters.

In terms of SEO strategy, we followed the following:

  • Research and grouping of keywords based on topics and entities
  • Technical SEO checks and implementations
  • Link building to improve brand authority and recognition
  • Improvements to sales pages
  • Structured blogging strategy for higher rankings on keywords that are informational and have a high probability of leading to conversions

THE RESULTS

The result

With all of the above actions and advertising campaigns, we achieved the following results:

  • Increase in new user traffic: 31.7%
  • Revenue increase: 46.9%
  • Increase in transactions: 44.17%
  • Direct Revenue Increase: 37.36% (we mention this because it partially confirms the increase in brand awareness)
  • Significant organic increase of 49.24% in organic traffic, with +6,500 new users compared to the same quarter last year.

It is also very important to mention that in 2023, following the increase, our client decided to open a second store, which specializes exclusively in professional equipment.

THE CHALLENGE

We succeeded

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