Privacy Policy

1. Who Will Use Your Personal Data

The website www.gimagency.gr will use your personal data in its capacity as Data Controller.

You can contact us electronically at info@gimagency.gr

If you have any questions regarding the processing of your Personal Data, if you wish to exercise any of your rights, or to submit a complaint regarding your Personal Data, you can contact our Data Protection Officer either by phone, or by letter to the ‘company’s’ address marked for the attention of the Data Protection Officer, or electronically at info@gimagency.gr

2. What Personal Data We Use

The ‘company’ collects and maintains exclusively the personal data that you disclose to it by entering the requested personal information in the respective fields and/or your responses within the framework of specific actions it conducts and in which you may voluntarily participate, and which are the minimum necessary for the proper functioning of the website and the services it provides.

In the context of its obligation to safeguard and protect the information of its customers and partners, the ‘company’ is committed to protecting and appropriately using the personal data collected either online from this website or through communication/cooperation with any third party.

The company collects only the personal data voluntarily provided by our online visitors, in order to satisfy your requests, to be able to provide you with information about our products and services by sending informational material (letters, newsletters, etc.), and to serve you in the best possible way. Where additional, optional information is requested, you will be informed at the time of collection.

This personal data falls into the following categories:

a) Identity Data: includes name, surname, title, etc. If you contact us via social media, your social media username may also be included.

b) Contact Data: includes billing address, delivery address, email address, and phone numbers.

c) Transaction Data: includes details related to payments from you and other details about the products you have purchased from us.

d) Technical Data: includes your internet connection address (IP address), your browser, your location, your operating system, and other information related to the device you use to visit the website.

e) Tracking Data: includes data that we or others collect through cookies and similar tracking technologies such as web beacons, pixels, and mobile identifiers.

WHAT ARE COOKIES?

Cookies are pieces of information in the form of very small text, stored in the browser you use on your PC, Smartphone & tablet (Chrome, Mozilla Firefox, etc.), helping our site function more effectively. Cookies in no way cause damage to users’ computers or to the files stored on them. The information stored in cookies is used for identification & optimization purposes.

CATEGORIES

1) Necessary Cookies

They enable the execution of basic site functions, such as adding products to the cart, online payment, and saving products to the wish-list. Without these absolutely necessary Cookies, the smooth operation of the e-shop is directly affected, and your personal browsing experience is degraded, as basic e-commerce functions underperform.

2) Performance Cookies

Performance cookies collect information about how visitors use the website. They allow us to see which pages are visited most frequently or show us if they encounter any problems during navigation. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and used only to improve the way www.gimagency.gr operates.

3) Functionality Cookies

These cookies ‘remember’ your preferences during your browsing on our site, so that we can recommend suitable products based on your needs. With these cookies, you enjoy a personalized version of www.gimagency.gr, making it much easier to find what you are looking for.

4) Advertising Cookies

These cookies are used to provide advertisements more relevant to you and your interests. They are also used for sending targeted advertising or offers with the aim of limiting mass, unwanted, and irrelevant advertising messages. At the same time, they help us measure the effectiveness of advertising campaigns.

5) Analytics Cookies

They are a subset of Functionality Cookies and enable us to evaluate the effectiveness of our site’s various functions, so that we can continuously improve the experience we offer you.

Specifically:

Third-party vendors, including Google, may display the Company’s advertisements on websites across the internet.

Third-party vendors, including Google, may use cookies for informing, optimizing, and displaying advertisements based on a user’s prior visit to the www.gimagency.gr website.

www.gimagency.gr may also utilize cookies from a previous visit to its website for remarketing purposes.

Users can opt out of such cookie usage by Google here.

You can configure your browser to notify you each time before a cookie is downloaded, and you can decide whether to accept or reject it. In this case, please note that you may not be able to utilize all its features.

www.gimagency.gr may use Google Analytics features for display advertising (e.g., remarketing, Google Display Network impression reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting).

By using Ad Settings, visitors can opt out of Google Analytics for display advertising and customize Google Display Network ads.

The available opt-out options for Google Analytics for the web are located here.

www.gimagency.gr complies with the Google AdWords Interest-Based Advertising Policy and the restrictions for sensitive categories and:

Uses remarketing with Google Analytics for online advertising.

www.gimagency.gr and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to its website.

www.gimagency.gr and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to report how www.gimagency.gr ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the www.gimagency.gr website.

We do not collect special categories of your personal data (this includes your ethnicity, religion or beliefs, sexual life, sexual orientation, political opinions, trade union membership, information about your health and biometric data, as well as criminal record data)

3. Collection and Purpose of Personal Data Processing

Personal data is collected only if you voluntarily choose to provide it, for example, in person or if you contact us by email, or if you register as a customer for the ‘company’s’ products and services, or if you participate in various activities/contests on social media and/or as users of www.gimagency.gr.

The use of products and services provided by www.gimagency.gr, including the provision of online ordering services for our products and services, requires ensuring the ability to communicate with you. Therefore, it is necessary when registering on the www.gimagency.gr website to declare the true personal data requested from you.

By registering for the services provided by www.gimagency.gr, you also consent to the storage and use of your personal data, in accordance with this Statement.

The purpose of collecting, using, and processing your personal data is:

(a) the provision of the services and products you request through the website, for the receipt of which their use and/or processing is required (e.g., Online orders), and the subsequent fulfillment of contractual obligations, in the context of order execution, delivery, and invoicing under optimal conditions and in the most effective manner,

(b) the provision of personalized services and the facilitation of the ordering process, with the aim of user convenience and/or ensuring that the content of the website is presented in the most efficient way for you and your computer. The legal basis for processing personal data for this purpose is your consent (Article 6, paragraph 1, point (a) and Article 9, paragraph 2, point (a) of the GDPR regulation)

(c) additionally, but only with your optional consent, which constitutes the legal basis for processing according to Article 6, paragraph 1, point

d) of the GDPR regulation: the promotion of products and services provided by the ‘company’, especially through www.gimagency.gr, and the receipt of promotional informational material (direct marketing) from the ‘Company’.

Your data may in any case be processed, even without your consent, for reasons of compliance with laws, regulations, EU law (Article 6, paragraph 1, point (c) of the GDPR regulation), for obtaining statistical data regarding the use of the Website and its proper functioning (Article 6, paragraph 1, point (f) of the Regulation), and for the establishment or defense of legal claims in the interest of the Company.

Personal data is entered into the Company’s information system in full compliance with data protection legislation, including security and confidentiality profiles, and is based on principles of good practice, legality, and transparency regarding processing.

Data is stored for as long as is absolutely necessary to achieve the purposes for which it was collected. In any case, the criterion used to determine this period is based on compliance with the deadlines set by law and the principles of data minimization, storage limitation, and rational file management.

All your data will be processed by manual or automated means, ensuring in each case the appropriate level of security and confidentiality.

Your personal data is not used for purposes other than those described in this Statement, unless we receive your prior permission, or unless such use is required or permitted by law.

The ‘company’ collects ‘sensitive’ personal data only when you voluntarily offer us this data or when such data is required or its collection is permitted by law.

We advise you to refrain from providing sensitive data, unless this is required for the purpose of providing personal data or if you hereby consent to the use of such data.

The ‘company’ may ask you to provide certain personal data for sending informational messages about products and services and/or related offers and announcements. It may also request your permission for certain uses of your personal data, and you can either consent to or refuse these uses. If you wish for specific services or communications, such as an electronic newsletter, you will have the option to unsubscribe from the relevant recipient list at any time by following the instructions contained in each communication. If you decide to unsubscribe from a service or communication, we will endeavor to delete your data as soon as possible, although we may need some time and/or information before we can process your request.

4. Individuals with Access to Personal Data and Transfer of Personal Data

The Data is processed by electronic and manual means in accordance with the procedures and practices related to the aforementioned purposes and is accessible by the Data Controller’s staff authorized to process Personal Data and their supervisors, and specifically by employees belonging to the following categories: technical staff, IT staff, and administrative staff, product managers, as well as other staff members who need to process the data for the performance of their duties.

The ‘company’ does not transfer personal data to third parties.

In some cases, the ‘company’ may share your personal data with various companies or service providers that cooperate with it, in order to respond to your requests, or with natural or legal persons to whom the processing has been assigned, provided that we inform you in advance and obtain your prior consent. Individuals who have access to the data are obliged to maintain the confidentiality of this data.

The Data may also be disclosed to countries outside the European Union (‘Third Countries’): a) to institutions, authorities, public bodies for institutional purposes, b) to professionals, independent consultants – whether working individually or collectively – and other third parties and providers who offer commercial, professional, or technical services to the Data Controller that are necessary for the operation of the Website (e.g., provision of IT and Cloud Computing services) for the purposes mentioned above and to support the Company in providing the services you requested, and c) to third parties in the event of mergers, acquisitions, transfers of businesses or their branches, audits, or other extraordinary operations.

The aforementioned recipients receive only the necessary data for their respective functions and duly undertake their processing only for the purposes mentioned above and in accordance with data protection laws. The Data may also be disclosed to other legitimate recipients identified from time to time by applicable laws. With the exception of the above, the Data will not be disclosed to third parties, natural or legal persons, who do not perform commercial, professional, or technical tasks for the Data Controller and will not be disseminated. Individuals who receive the data will process it, as the case may be, as Data Controllers, Processors, or persons authorized to process personal data for the purposes mentioned above and in accordance with applicable data protection legislation.

Regarding the transfer of data outside the EU, even to countries whose laws do not guarantee the same level of personal data privacy protection as provided by EU law, the Data Controller informs that the transfer will in any case be carried out according to the methods permitted by the GDPR, such as, for example, based on user consent, based on standard contractual clauses approved by the European Commission, by selecting parties participating in international programs for the free movement of data, or implemented in countries deemed safe by the European Commission.

5. Your Rights Regarding Personal Data

If you wish, you may request at any time to be informed about your personal data held by the “company”, their recipients, the purpose of their retention and processing, as well as their modification, correction, or deletion, by sending a relevant email to info@gimagency.gr from the contact email address you have provided. You also have the right to review the personal data we hold and generally to exercise any right provided by the personal data protection legislation.

The personal data you provide to us via www.gimagency.gr, either during your registration or at a later stage, is collected, used, and processed in accordance with the applicable personal data protection provisions, specifically, in accordance with the provisions of Law 2472/1997 and Law 3471/2006, as currently in force, as well as the new European General Data Protection Regulation (EU) 2016/679 and Directive 95/46/EC, concerning the protection of personal data.

Upon your request, you retain the following rights, in accordance with the provisions of Articles 15 – 22 of the GDPR:

• Right to be informed about the personal data we hold concerning you.
• Right to rectification of your personal data.
• Right to completion of your personal data, provided that such data is necessary for the purposes of processing your data.
• Right to erasure of your personal data. Certain data will only be deleted after a specified retention period, for example, because in some cases we are legally obliged to retain the data, or because the data is required for the fulfillment of our contractual obligations towards you.
• Right to restriction of processing of your personal data: in certain cases provided by law, we will restrict the processing of your data if you request it. Further processing of restricted data occurs only to a very limited extent.
• Right to withdraw your consent, which can be exercised at any time.
• Right to object to the processing of your data.

You may at any time object to the future processing of your personal data if we process your data based on one of the legal justifications provided in Article 6 §§ 1(e) and 1(f) of Regulation (EU) 2016/679. If you object, we will cease processing your data, provided there are no legitimate grounds for further processing. Processing your data for advertising purposes does not constitute a legitimate ground.

6. Security of Personal Data

The “company” implements specific technical and organizational security procedures to protect personal data and information from loss, misuse, alteration, or destruction. Our partners who support us in operating the website and digital infrastructures also comply with these provisions. The company has ensured the compliance of collaborating companies with the GDPR policy and bears no responsibility for any unlawful actions they may take regarding personal data.

7. Links to Other Websites

This Privacy Policy applies only to the Website defined above. Although the Website may contain links to other websites (known as third-party websites), we inform you that the Company does not access or use cookie tracking systems, web beacons, or other user tracking technologies that may be active on third-party websites, the content and material published on them, or their methods of processing your personal data. For this reason, the Company expressly disclaims any responsibility for such matters. Therefore, you should verify the privacy policies of such third-party websites and gather information regarding their terms and conditions and how they process your personal data.

8. How We Store Data and For How Long

In accordance with Article 5, paragraph 1, point (c) of the GDPR, the computers and programs used by the Company are designed in such a way as to minimize the use of personal and identification data. This data is processed only to the extent necessary to achieve the purposes stated in this Policy and will be stored for as long as is absolutely necessary to achieve the specific intended purposes. In any case, the criterion used to determine the storage period is based on compliance with legally permissible deadlines and the principles of data minimization, storage limitation, or the rational management of our records.

9. Resolution of Complaints

In accordance with the General Data Protection Regulation, the “company” is committed to resolving complaints or grievances regarding the collection or use of personal data.

Should you believe that the protection of your personal data is in any way infringed, you may appeal to the Hellenic Data Protection Authority, Kifisias 1-3, P.C. 115 23, Athens, www.dpa.gr

10. Revisions to the Statement

The “company” reserves the right to modify or periodically revise this Statement at its sole discretion. In the event of changes, the “company” will record the date of modification or revision in this Statement, and the updated Statement will apply to you from that date. We encourage you to periodically review this Statement to check for any changes in how we manage your personal data.